Customer reviews of Ezat Car Sales Ltd

By Anonymous on 01 September 2022 | Purchase not verified

I bought a car from Ezat back just before Christmas. When I saw the car I thought it had xenon headlights, I asked are these xenon, he siad yeah, they're xenon. After starting the car I noticed they are standard halogen, he just said what I whatever I wanted to hear. Just before starting the car I noticed there was a low battery warning on the dash, he said it's just the battery in the key fob. I'm already thinking dodgy car dealer. Anyway, I drove the car, it seemed to drive ok. It had cracked fabric on the seats and scuffs on the body work, but this was reflected in the price as it was lower than book price from a dealer( a good dealer that should be). I bought the car but when I got home I noticed the door mirror didn't work and the wind would push it in towards the car as it was broken. Also, the load cover tab on one side was broken so I couldn't use the cover as I have valuable tools I would have in the back. I called about this, also the fact he said it was 'fresh serviced'. I asked for compensation for the mirror and load cover (£100 each from ebay) , he told me I should have noticed these things when I bought it and what do you expect from a car that is 12 years old? I said at least send me a receipt to prove it was serviced. He emailed me it over , it was dated 3 years an 17,000miles ago! I said by law I want my money back. he refused. He then said he will take the car back but he will refund me minus £600 for valeting! Also, he would deduct for any damage incurred by me. Now knowing what sort of person he is, he'll probably acuse me of damage that was present before I bought the car, so he would deduct for fictitional damage as well. I asked for some compensation or he can take the car back. He did eventually agree to £150 compensation when I asked for £300. I said I wouldn't then give him negative feedback , which is all he was worried about. So I had to get another mirror £110 , load cover £100, I'll probably have to get another battery before winter. I did agree to not giving him negative feedback based on this. But a few days after buying the car I noticed a squeaking from the rear, I then found out it was a suspension bush. A mechanic told me it was quite badly worn and someone knew that and had covered it in spray grease to stop the squeak but wouldn't help with the wear which was quite dangerous as it could move 2-3cm. I had to change this at £200 So, with Ezat knowing this I feel it's right that I give honest feedback so others know what he's like. It's taken me a long time to write this review as I've been ill and don't drive the car much and only recently changed the suspension bush. it looks like most of his cars he sells are ok, which is testament only to the cars he sells but not him as a dealer. So chances are you might get a good car from him, but if you don't then be prepared for a major headache with getting him to play fair. I would suggest an independent inspection before parting with your money for a car from him. I know he's going to discount my feedback with some elaborate lies saying look at all me negative feedback etc., to cover his deceit. Just try to read between the lines. I wouldn't have written this if I had paid a fair price for a reasonable car.

By Tim W on 01 March 2022 | Purchase not verified

The best seller I've ever dealt with, extremely accommodating, very helpful, not pushy which is a refreshing change, answered all my questions honestly and overall a pleasure to do business with. Highly recommended.

By Nihan B on 26 June 2021 | Purchase not verified

Smooth transaction. Happy with the delivery on time. Thanks.

Reply from Ezat Car Sales Ltd on 29/06/21

Dear Nihan B thank you very much for your comment and support we try our best to keep our customer happy

By Charlotte C on 31 May 2021 | Purchase not verified

Really happy! We had had a couple of terrible experiences with trying to replace my car, so I was extremely nervous about it. But the experience with Ezat was excellent. Saw the car and really liked it, paid the deposit and it was delivered a week later on a day that suited. Very patient gentleman and seemed genuinely honest. Have had the car a couple of weeks now and very happy with it.

Reply from Ezat Car Sales Ltd on 29/06/21

sorry for late reply thank you very much for your supports

By Amir K on 29 April 2021 | Purchase not verified

Brilliant people vary good experience top class service I'm very satisfied with my car drive superb so far no any issues I got 3 months warranty plus AA cover Notting to worry. Thank you very much

By Carlis A on 23 April 2021 | Purchase not verified

We bought a car from this seller last Sunday 16/04/21 and we have already changed the mirrors which fell off on Tuesday and the heating is not coming on now. It was check and it is the head gasket which will cost up to 800 pounds. We tried taking the car back to his garage but found out the address on the receipt is an empty house in a residential area not a car sale shop. So disappointing in Covid times when everyone is struggling.

Reply from Ezat Car Sales Ltd on 05/05/21

I have disagreed they are lying I have have paid twice the garage for inspection £60 they refused to leave the car for inspection there is no sign of head gasket gone I have asked twice to bring the to be checked they refused I sold with 3 months warranty they never tried to call the warranty company. why they can leave negative reviews twice this is completely unfair. this five negative reviews from same person why?????

By Ali A on 11 January 2021 | Purchase not verified

It was a great experience for buying my first car. I was given great advice about what to look out for. They also provided me with quality service.The car itself is faultless and I couldn’t be happier, especially for its price.